Privacy Policy

1. Information We Collect

When you use HouseIndex, we collect:

• Contact Information: Name, email address, phone number
• Property Information: Address, price, photos, property details
• Usage Data: IP address, browser type, pages visited, time spent on site
• Communications: Messages you send through our platform

2. How We Use Your Information

We use your information to:

• Create and display your property listing
• Connect you with potential buyers
• Send you notifications about your listing and inquiries
• Improve our Platform and user experience
• Comply with legal obligations

3. CASL Compliance

In accordance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages if:

• You have provided express consent (e.g., when submitting a listing)
• We have an existing business relationship with you
• The message relates to your listing or inquiries you've received

You can withdraw your consent or unsubscribe from emails at any time using the unsubscribe link in our emails or by contacting us directly.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Potential Buyers: Contact information you choose to display publicly
• Service Providers: Third parties who help us operate the Platform (e.g., hosting, email services)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement reasonable security measures to protect your personal information. However, no online platform is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Privacy Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• File a complaint with the Privacy Commissioner of Canada

7. Data Retention

We retain your information for as long as your listing is active and for a reasonable period afterward for recordkeeping purposes. You can request deletion of your data at any time by contacting us.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookies through your browser settings.

9. Children's Privacy

HouseIndex is not intended for users under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect any changes. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at:

Email: [email protected]
Subject Line: Privacy Inquiry