Frequently Asked Questions
Everything you need to know about listing your home on HouseIndex
Is HouseIndex really 100% free?
Yes! HouseIndex is completely free to use. There are no listing fees, no commission charges, and no hidden costs whatsoever. We believe Canadian homeowners should have a risk-free way to test the market before committing to expensive listing services or realtor commissions.
How long does my listing stay active?
Your listing stays active indefinitely until you decide to remove it. You have complete control and can update, pause, or delete your listing at any time through your account or by contacting us. There are no time limits or restrictions.
What happens after I submit my listing?
After submission, your listing goes through a quick quality review by our team (typically within 24 hours). We check that all information is complete and photos are clear. Once approved, your listing goes live immediately on our platform where thousands of potential buyers can view it. You'll receive email notifications when buyers inquire about your property.
Do I need a realtor to use HouseIndex?
No! HouseIndex is perfect for homeowners who want to test the market independently. Many users are considering selling privately (FSBO - For Sale By Owner) or want to gauge interest before hiring a realtor. You can use HouseIndex whether you have a realtor or not.
How do buyers contact me?
Interested buyers can contact you directly via the email address and phone number you provide in your listing. You maintain complete privacy control and can choose how much contact information to display publicly.
Can I edit my listing after it's published?
Yes, you can update your listing information, change photos, or adjust your asking price at any time. Simply contact our support team with your changes, and we'll update your listing promptly.
What areas does HouseIndex cover?
HouseIndex currently focuses on major Canadian markets including Toronto, Mississauga, Vaughan, Richmond Hill, Markham, Brampton, Oakville, and surrounding GTA regions. We're continuously expanding to serve more Canadian communities.
How many photos can I upload?
You can upload up to 10 photos per listing. We recommend including photos of key areas like the exterior, living room, kitchen, bedrooms, bathrooms, and any special features. High-quality photos significantly increase buyer interest.
Is my personal information safe?
Absolutely. We take privacy seriously and comply with Canadian privacy laws including CASL (Canadian Anti-Spam Legislation). Your contact information is only shared with genuinely interested buyers who inquire about your property. We never sell your data to third parties.
What types of properties can I list?
You can list any residential property including single-family homes, townhouses, condos, semi-detached homes, detached homes, and duplexes. Whether you're selling a starter home or a luxury property, HouseIndex welcomes all listings.
How is HouseIndex different from other listing sites?
Unlike traditional real estate sites that charge fees or require realtor involvement, HouseIndex is 100% free and designed for homeowners who want to test the market independently. We focus on simplicity, speed, and giving sellers direct access to buyers without intermediaries.
Can I list multiple properties?
Yes, you can list multiple properties. Each property requires a separate listing submission with its own details and photos.
What if I don't get any inquiries?
If you're not receiving inquiries, this valuable market feedback suggests you may need to adjust your asking price, improve your photos, or enhance your property description. We're happy to provide feedback on your listing to help maximize its appeal to buyers.
Do you offer any premium listing features?
Currently, all listings receive the same high-quality exposure at no cost. We believe in equality for all sellers. As we grow, we may introduce optional premium features, but our core free listing service will always remain available.
How do I remove my listing?
You can remove your listing at any time by contacting our support team. There's no penalty or fee for removal. Simply email us or use the contact form, and we'll take down your listing immediately.
Serving the Greater Toronto Area
Still Have Questions?
Our team is here to help. Get in touch and we'll respond within 24 hours.
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